Quality and Safety
Darebin Community Health is committed to the principles and concepts of Continuous Quality Improvement (CQI). These principals are embodied in all areas of the organisation and ensure high quality service delivery for our communities.
The Quality Improvement Council (QIC) standards are used by Darebin Community Health to provide a framework for assessing and improving quality. The core concepts that provide the framework for the QIC standards are;
1. The value of continuous quality improvement to enhance a service’s capacity to deliver more efficient and effective outcomes for its consumers and communities
2. Participative decision-making involving consumers, staff and other stakeholders in service planning, programs and evaluations
3. A population focus which considers the capacity of the service to contribute to meeting the main needs of the community of interest
4. The importance of working collaboratively with other service providers, funding bodies and sectors to ensure both continuity of care and optimum service planning and delivery
5. A commitment to ensuring services are provided on the basis of prioritised needs taking account of physical, economic, geographical, cultural and other barriers that people may encounter
6. A commitment to services being accessible to available to and appropriate for individuals and communities of interest
7. Accountability to consumers, the community of interest, funders and/or purchases and other stakeholders through efficient and effective management practices
Quality Improvement & Community Services Accreditation (QICSA)
QICSA is the association who provides independent quality accreditation under license from the QIC for DCH. This involves the appointment of external reviewers every 3 years to assess services based on the QIC standards.
Darebin Community Health was reaccredited for the third time in August 2006 by Quality Improvement in Community Services Association (QICSA) against the Quality Improvement Council standards. We received leading practice ratings for:
• Ensuring cultural safety and appropriateness
• Community and professional capacity building
• Health Promotion
Our Medical Practice was reaccredited against the RACGP standards in 2008.
Our Planned Activity Groups were accredited against the Home and Community Care Standards in 2004.
To find out more contact the Director of Client Services on info@dch.org.au
The Quality Improvement Council (QIC) standards are used by Darebin Community Health to provide a framework for assessing and improving quality. The core concepts that provide the framework for the QIC standards are;
1. The value of continuous quality improvement to enhance a service’s capacity to deliver more efficient and effective outcomes for its consumers and communities
2. Participative decision-making involving consumers, staff and other stakeholders in service planning, programs and evaluations
3. A population focus which considers the capacity of the service to contribute to meeting the main needs of the community of interest
4. The importance of working collaboratively with other service providers, funding bodies and sectors to ensure both continuity of care and optimum service planning and delivery
5. A commitment to ensuring services are provided on the basis of prioritised needs taking account of physical, economic, geographical, cultural and other barriers that people may encounter
6. A commitment to services being accessible to available to and appropriate for individuals and communities of interest
7. Accountability to consumers, the community of interest, funders and/or purchases and other stakeholders through efficient and effective management practices
Quality Improvement & Community Services Accreditation (QICSA)
QICSA is the association who provides independent quality accreditation under license from the QIC for DCH. This involves the appointment of external reviewers every 3 years to assess services based on the QIC standards.
Darebin Community Health was reaccredited for the third time in August 2006 by Quality Improvement in Community Services Association (QICSA) against the Quality Improvement Council standards. We received leading practice ratings for:
• Ensuring cultural safety and appropriateness
• Community and professional capacity building
• Health Promotion
Our Medical Practice was reaccredited against the RACGP standards in 2008.
Our Planned Activity Groups were accredited against the Home and Community Care Standards in 2004.
To find out more contact the Director of Client Services on info@dch.org.au
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